Dispensing SOPs
Standard operating procedures for prescription processing
Process Coverage: Receipt, clinical screening, dispensing, accuracy check, counselling, handover
High-Risk Medicines: Enhanced procedures for methotrexate, warfarin, lithium, insulin
Clinical Review: Check for interactions, contraindications, dosing appropriateness
Patient Counselling: Mandatory for new medicines and where clinically appropriate
Documentation: Accurate PMR records, intervention documentation
Standard Dispensing Procedure
Complete dispensing workflow from prescription receipt to patient counselling
High-Risk Medicines Protocol
Methotrexate, warfarin, lithium, and other high-risk medication handling
Clinical Screening Process
Therapeutic review, drug interaction checking, and clinical decision-making
Patient Counselling Standards
New medicine counselling, adherence support, and information provision